May 3, 2022
You’re getting to the end of a busy day when you realise the voicemail light is blinking on the phone. How long has that been there?! You navigate through the maze of the voicemail box and finally get through to listening to that all-important message. But when you eventually get back to that customer, they’ve already gone somewhere else. Enter Voicemail to Email, the smart way to listen to voicemail and stay ahead of the game.
Busy businesses can easily miss the voicemail, or at least not realise they have one until hours later. And then you need to spend precious time trying to listen to it with PINs and the never-ending list of previous messages and wasting endless time. But Cloud Numbers has got you covered with their unique phone system feature.
Did you know that people in the workplace spend a whopping 3.1. hours a day* sending and checking their emails? Thats 15.5 hours a week and an astonishing 20 weeks a year. So why not utilise this time and listen to voicemails while you’re there? This cloud-based method allows your business to improve its responsiveness so you never miss out on that all-important transaction.
Customers that actually leave a voicemail are obviously keen but if you leave it too long to get back to them (no more than 10 to 15 minutes) then you’ve probably lost them for good. Voicemail to Email allows employees to see the message straight away meaning that individuals are responded to without delay, ensuring customer service is still on point.
This simple voicemail system does exactly what it says on the tin. It records a voicemail as an audio file and sends it to an email address. Simple. This cloud-based system has various options with you being able to choose whether you want the attached recording saved or whether you simply want a notification that you have received one.
Voicemails can then go wherever you go. At home, in the office, making a cuppa it really doesn’t matter as they can be accessed on any web-enabled device. Smartphones, tablets, computers, basically anywhere your email is. And sometimes missing calls is unavoidable - a meeting or lunch break. But by receiving an instant email notification you could send a quick reply letting them know you’ll get back to them later. Everyone is then happy. It is an essential tool for remote working and once you have it, you’re never going to want to be without it. It gives everyone a close connection to their jobs, ensuring that you have high quality customer service at the forefront of your business.
And best of all you never have to worry about forgetting important information or a garbled telephone number as all Voicemail to Email attachments can be stored in a way that is easy to sort and filter. Taking up very limited space they can also be sent to cloud storage accounts for easy manageability.
Customer service is paramount in every business. Getting back to customers promptly makes them feel valued. They’re more likely to use your business and come back again in the future which means you keep that customer rapport and don’t lose out on increasing your revenue.
If you are interested in this service or just want to find out more on how we can help your business please call 0800 193 0800 where one of our specialists will be happy to help.
*Survey by Adobe- July 2021
